1 hour ticket response
Timeliness is our paramount duty and that’s why we have a team of skillful tech support engineers who are prepared to offer a swift answer to any question that you might have. Just post your support ticket from your Web Site Control Panel and we’ll reply back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute ticket response time.
A Top–Class Help Desk Support Service
We’ve got a team of web hosting support engineers who are prepared to answer all your questions every time you are in need of support. The majority of our customer support staff members have several years of experience in the shared website hosting field, which implies that you can constantly count on swift and appropriate answers to your problems.
An Easy–to–Browse Help Section
To help you get a quick hint on how to use a certain feature, we have implemented a very intuitive Help Center section in our Web Site Control Panel. You can search through an immense selection of web hosting account management articles and website management articles, have a look at the F.A.Q. database or check our how–to video tutorials.
