Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You can find almost all the answers to your questions in the user–friendly Help section included in your Web Site Control Panel. It features a vast knowledge base with regularly asked questions and detailed educational articles compiled by our trained client support team.

  • Top quality support service
  • Video Tutorials

  • We have prepared a collection of instructional video tutorials that visually display how to address a typical problem associated with your shared website hosting account. You can find the tutorial video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer care service with a one–hour support ticket response time guarantee. Our team of proficient tech support engineers will be available to you to reply to all the questions that you may have. During non–busy hours, a reply will be given within just twenty minutes.